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Sherburne Tele Systems Calls TeleSciences for Reduced Cost, Increased Satisfaction
Communications operator deploys TeleSciences EventDynamics with BX.25 connectivity to increase efficiency and productivity
Mount Laurel, NJ (December 4, 2007) - TeleSciences, Inc. – a leader in data collection, management and analysis – today announced it has completed deployment of its advanced BX-25-based data management solution for Sherburne Tele Systems - a regional operator of fixed and IP-based communication services.
Configured for Sherburne's Siemens EWSD switches, this robust solution eliminates the need to collect data over dial-up connections. It also validates switch activity and enables the service provider to deliver real-time provisioning requests.
"We were looking for a faster, more affordable way to collect and validate AMATPS switch data," said William Glaeser, Vice President of Sherburne. "The TeleSciences EventDynamics Edge Server addressed that and delivered so much more. By replacing dial-up with BX.25 and then moving the data post-validation via TCP/IP, we reduced costs and added a whole new level of security."
In addition to faster, more secure AMATPS data collection and validation, the EventDynamics solution also addresses Sherburne's need for providing real-time provisioning and service activation by the company's customer service group.
Prior to the TeleSciences deployment, Sherburne was relying on outdated X.25 PAD connectivity over an excruciatingly slow and often unreliable 9600 baud link. This made real-time provisioning unfeasible and kept Sherburne from delivering on its renowned level of customer satisfaction.
With the TeleSciences EventDynamics data collection, validation and management solution in place, the service provider has gained a competitive edge while reducing cost.
About Sherburne Tele Systems, Inc. Sherburne Tele Systems is primarily engaged in operating Connections, Etc. and NorthStar Access, headquartered in Big Lake, Minnesota. Connections, Etc. is an incumbent telephone company with 17,000 telephone lines in service to residents in Big Lake, Becker, Zimmerman and Glendorado-Santiago. In addition Connections, Etc. is an industry leader in technology providing iZoom High-Speed Internet accessibility to nearly 100% of the customer base and DIGITALTV television service through the phone lines. NorthStar Access is a competitive telephone company with 10,000 access lines offering local dial tone, long distance, and innovative Internet services including broadband fast Internet (DSL) called iZoom. Locations served are Cambridge, Elk River, Otsego, Princeton, Mora, and North Branch, Minnesota.
About TeleSciences, Inc. Founded in 1967, TeleSciences, Inc. has continually provided innovative solutions that gather, manage and analyze data allowing service providers to maximize billable usage while ensuring data integrity and minimizing costs.
The current suite of solutions from TeleSciences enable service providers to more quickly assess revenue leakage, address inaccurate or disputed interconnect charges, reduce fraud, provide operational margin analysis, and gain deep visibility into usage trends and network engineering performance.
Driven by the EventDynamics™ data collection and mediation engine, and applying its 10e Solutions business analytics, TeleSciences solutions address critical solution provider needs across any single or blended/converged network. This includes deployment within IMS networks in either stand-alone or converged environments.
TeleSciences - with solutions deployed throughout the world processing billions of events per day - has a client base of operators and equipment vendors that include AT&T, Bell Canada, Nokia Siemens Networks, Nortel, NuVox, Qwest, SFR, TELUS, and Verizon.
TeleSciences is headquartered in Mount Laurel, New Jersey with other locations in the US and UK and has been ISO 9001:2000 certified since 1996.
TeleSciences, and EventDynamics are trademarks of TeleSciences, Inc.
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